Online booking
Customers book available times on the business's website. Availability follows its working hours, its per-service rules and its Google Calendar.
Booking and practice software for businesses that work by appointment
Online booking, calendar, WhatsApp inbox, invoices and customer records in one system, set up for each business by Dampfkiste. In use at an animal physiotherapy practice in Germany.
Features
Calendar
Day, week and list views of every appointment. Bookings are written to Google Calendar, and entries made there block online booking.
WhatsApp inbox
Messages to the business's WhatsApp number arrive in one inbox, where staff reply. Each reply shows whether it was delivered.
Automatic replies
For the customers the business chooses, appointment requests on WhatsApp are answered with available times, and the time the customer picks is booked.
Invoices
Numbered PDF invoices, sent by email or WhatsApp. Invoices paid by bank transfer carry a GiroCode (EPC QR code), and bank statements are matched to open invoices.
Customer records
Customers with their contact details, notes, intake forms and the history of their appointments and invoices, with an export to Excel.
How setup works
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Meeting
A video call about how the business handles appointments, invoices and customer messages today.
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Import and connections
We import the customer list and past invoices, connect Google Calendar and the WhatsApp Business number, and add the booking page to the business's website.
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Daily use
Staff work in the browser on a computer, tablet or phone. Each business has its own installation behind its own staff login.